Warranty Requests
WARRANTY: 1 year (12 months from date of patient purchase) coverage against manufacturing defects in material or workmanship
WHAT IS COVERED BY WARRANTY
- Premature flaking or deterioration of frame coating
- Soldering defects of temple hinges
- Breakage due to material fragility
- Loss of trim
WHAT IS NOT COVERED BY WARRANTY
- Normal wear and tear
- Any damages caused by accident, abuse, neglect, shock, improper use or storage of the product
- Damage caused by chemicals (hair spray, cologne, window cleaner, alcohol, ect.)
- Unauthorized modifications or repairs
- Prescription (RX) lenses
Please return faulty frame with patient's proof of purchase to process credit on your account.