Warranty Requests

WARRANTY: 1 year (12 months from date of patient purchase) coverage against manufacturing defects in material or workmanship

WHAT IS COVERED BY WARRANTY

  • Premature flaking or deterioration of frame coating
  • Soldering defects of temple hinges
  • Breakage due to material fragility
  • Loss of trim

WHAT IS NOT COVERED BY WARRANTY

  • Normal wear and tear
  • Any damages caused by accident, abuse, neglect, shock, improper use or storage of the product
  • Damage caused by chemicals (hair spray, cologne, window cleaner, alcohol, ect.)
  • Unauthorized modifications or repairs
  • Prescription (RX) lenses

Please return faulty frame with patient's proof of purchase to process credit on your account.